FAQ

What Options does Capital Taxi offer?

Transportation available 24 hours a day 7 days a week by phone, text, app, online or calling.

Can I rate my driver?

There are two ways in which you can rate your experience which is possible by APP or by emailing us at customerservice@coventryconnections.com

Do you do Delivery?

Delivery services can be offered by booking through a call, app delivery booking or by emailing your request to info@capitaltaxi.com

What kind of booking options do you offer?

You can book a taxi by the following options:

Calling 613-744-3333
Texting your pickup address learn how
Booking Online learn how
Booking through the app download now
Business Solutions for Corporations/Businesses learn more

Do you service all of Ottawa and surrounding areas?

Capital Taxi services all of Ottawa and some surrounding areas. See Map

How do Capital Taxi rates compare with rideshare or other transportation services?

Capital Taxi meter rates are set and deemed by the city bylaw therefore the rate does not change from one hour to the next and surge – pricing does not exist.

What are the current rates for Capital Taxi?

Capital Taxi meter rates are set and deemed by the city bylaw. Please visit the City of Ottawa under Taxi bylaws for the most up-to-date information.

How much does it cost to go to the airport?

Call 613-744-3333 or email Capital Taxi at info@capitaltaxi.com for a free hassle-free quote.

I do not own a smartphone; is there any other way I can use your service without calling or using an app?

Bookings can be done online through the Web Booking portal. For more information or to book now, click here

How can I get your app?

The Capital Taxi app can be found on both the Google Play & Apple Stores. To learn more on the app and download, click here

How can I tip a driver?

Tipping a driver is always at the discretion of the customer and not mandatory. Tips can be given in the form of cash or through our free app.